Privacy Policy

Effective Date: August 15, 2025

Welcome to Newborn Sleep Serenity ("we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

When you visit our website or use our services, we may collect the following types of information:

Personal Information: Name, email address, phone number, child’s name and age, and any other details you voluntarily provide when booking a consultation or contacting us.
Appointment Information: Scheduling details and preferences for in-person, phone, or video consultations.
Usage Data: Information about your interaction with our website, including IP address, browser type, pages visited, and time spent on the site. This helps us improve the user experience.

2. How We Use Your Information

We use your information to:

Provide and manage our sleep support services
Respond to inquiries or schedule consultations
Improve our website and customer experience
Send relevant updates or communications (with your consent)
Comply with any legal obligations

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted service providers who assist in operating our website or booking systems (such as Wix or third-party scheduling tools). These providers are obligated to keep your information secure and confidential.

We may also disclose personal information if required to do so by law or in response to a valid legal request.

4. Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You may request to:

Access, correct, or delete your personal information
Withdraw consent for communications
Ask any questions about how your data is used

To exercise these rights, please contact us at [Insert Contact Email].

6. Children’s Privacy

Our services are directed at parents and caregivers. We do not knowingly collect personal information directly from children under 13 without parental consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Changes will take effect as soon as they are posted on this page.